Domain Summary

osticket.com

osTicket | Support Ticketing System

Global rank: #380647
Daily visitors: 5.32K
Monthly Visits: 159,639
Pageviews per user: 2.41
Registrar Abuse Contact Email:
Registrant Phone:
Rating
TLD: com
IP Address: 96.126.117.188
Organization: Linode
Category: Computers Electronics and Technology >
Programming and Developer Software
osticket.com Icon
osticket.com
Last Status:
Online
Last Updated: 23 day ago
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About Website

Click here to check amazing osticket themes content for India. Otherwise, check out these important facts you probably never knew about osticket.com

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Trust Score DNS Competitors Traffic SSL HTTP Headers WHOIS Reviews SEO

osticket.com Trust Score

osticket.com is probably legit as the trust score is reasonable. Our algorithm rated osticket.com a 90. Although our rating of osticket.com is medium to low risk, we encourage you to always vote as the evaluation of the site is done automatically.

The trust rating is high. Might be safe.
Trustscore
90 / 100

What is your feeling about osticket.com?

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4.0 / 5 Based on 2 Reviews
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Which Sites are Alternatives & Competitors to osticket.com?

Explore the top alternatives and rivals of osticket.com in April 2025, and assess their data relating to website traffic, SEO, Web Server Information, and Whois. Refer to the list below for the best competitors of osticket.com, and simply click on each one to delve into their specific details.

Mentioned on Their Website:

  • forum.osticket.com
    HTTP ERROR 500 - osTicket Forum

    https://forum.osticket.com/d/103123-http-error-500

    osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on …

  • docs.osticket.com
    Ticket Merge/Link — osTicket 1.17.1 documentation

    https://docs.osticket.com/en/latest/Features/Ticket%20Merge%20&%20Link.html

    Merging from within a Ticket. The ‘Merge Tickets’ option can be found by going to the More dropdown. Once clicked, the Agent will see the Parent Ticket, which is the Ticket they are currently in, as well as the options available when merging Tickets. The first Ticket Number displayed in the list is the Parent Ticket.

  • docs.osticket.com
    Upgrade Overview (v1.16) — osTicket 1.16.4 documentation

    https://docs.osticket.com/en/v1.16.4/Getting%20Started/v1-16%20Overview.html

    Allow External Images. A new setting has been added to allow external images. It can be found by going to: Admin Panel | Settings | Tickets | Allow External Images. The setting gives Admins the option to show or hide external inline images in Tickets. If Enabled, the system will allow external inline images that have a valid image extension of ...

  • trustradius.com
    osTicket Reviews & Ratings 2024 - TrustRadius

    https://www.trustradius.com/products/osticket/reviews

    With its ability to automate ticket creation from emails, no customer questions are missed, ensuring efficient incident registration. The user-friendly interface of osTicket allows for …

  • forum.osticket.com
    [resolved] HTTP ERROR 500 - osTicket Forum

    https://forum.osticket.com/d/90341-resolved-http-error-500

    osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on ...

  • forum.osticket.com
    Automatic Login - osTicket Forum

    https://forum.osticket.com/d/716-automatic-login

    osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on …

  • osticket.com
    osTicket v1.15/v1.14.4 Available

    https://osticket.com/osticket-v1-15-v1-14-3-available/

    osTicket v1.15/v1.14.4 Available. February 25, 2021 osTicket, Releases. The osTicket team is happy to announce the release of osTicket version 1.15, the first stable release in 1.15 series. The release fixes bugs and addresses several security vulnerabilities reported in prior versions, and also introduces a host of awesome enhancements and ...

  • forum.osticket.com
    Connection refused for URI https://oauth2 ... - forum.osticket.com

    https://forum.osticket.com/d/104487-connection-refused-for-uri-httpsoauth2googleapiscomtoken

    osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on ...

  • docs.osticket.com
    Advanced Search — osTicket 1.17.1 documentation

    https://docs.osticket.com/en/latest/Agent/Tickets/Advanced%20Search.html

    New Advanced Search: Saving a Search: Once Saved: Saved searches are now displayed in the Search column with the title specified: To edit a saved search, click the edit option beside the custom search: Agents now have the option to customize the columns they see in a custom search as well as adding a quick filter to further narrow down the ...

  • forum.osticket.com
    italian edition - osTicket Forum

    https://forum.osticket.com/d/1297-italian-edition

    osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on ...

  • forum.osticket.com
    Enable HTTPS Best Recommended - osTicket Forum

    https://forum.osticket.com/d/97659-enable-https-best-recommended

    osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on ...

  • forum.osticket.com
    [Resolved] Infamous Email loop detected issue - osTicket

    https://forum.osticket.com/d/96802-resolved-infamous-email-loop-detected-issue-extremely-frustrating

    osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on ...

  • docs.osticket.com
    Installation — osTicket 1.17.1 documentation

    https://docs.osticket.com/en/latest/Getting%20Started/Installation.html

    osTicket comes with its own web-based installer to help guide you through the installation process without the frustration. While the installer provides step by step guide during the …

  • forum.osticket.com
    How to configure the LDAP Authentication and Lookup plugin - osTicket

    https://forum.osticket.com/d/76358-how-to-configure-the-ldap-authentication-and-lookup-plugin

    osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on …

  • youtube.com
    osTicket - YouTube

    https://www.youtube.com/c/osTicket_tutorials

    Welcome to the official osTicket channel where we teach you how to use our free open source help desk software!

  • forum.osticket.com
    SMTP & Email Problem - osTicket Forum

    https://forum.osticket.com/d/93060-smtp-email-problem

    osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on …

  • osticket.com
    Language Pack Updates – osTicket | Support Ticketing System

    https://osticket.com/language-pack-updates/

    All of the language packs have been updated to their latest translations and can be downloaded here. Adding languages to your helpdesk is a quick and seamless process. You can check out our video on how to add them below: If you would like to help translate osTicket, you can contribute by going to our Crowdin page.

  • github.com
    Home · osTicket/osTicket Wiki · GitHub

    https://github.com/osTicket/osTicket/wiki

    osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, …

  • github.com
    GitHub - osTicket/osTicket: The osTicket open source …

    https://github.com/osTicket/osTicket

    42 rows · The osTicket open source ticketing system official project repository, for versions 1.8 and later - osTicket/osTicket

  • docs.osticket.com
    Forms — osTicket 1.17.1 documentation

    https://docs.osticket.com/en/latest/Admin/Manage/Forms.html

    To assign a Custom Form to a Help Topic, go to Admin Panel > Manage > Help Topics > and select desired help topic. In the Forms Tab of the selected Help Topic, choose …

  • forum.osticket.com
    Where do I setup smtp details for osticket to use to send alerts

    https://forum.osticket.com/d/4995-where-do-i-setup-smtp-details-for-osticket-to-use-to-send-alerts

    wmetech. Access email settings by going to your osTicket admin panel (go to the directory you installed osTicket in /scp/admin.php). Then click the email tab (third tab over), click on the email address you would like to configure, then under SMTP settings, enter your outgoing email server settings (your hosting provider can give these to you ...

  • forum.osticket.com
    [resolved] Recommended Overall File and Folder Permissions

    https://forum.osticket.com/d/93758-resolved-recommended-overall-file-and-folder-permissions

    osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on ...

  • forum.osticket.com
    theme - osTicket Forum

    https://forum.osticket.com/t/theme

    Free Responsive Theme for osTicket v1.10. Any free theme. [THEME] osTicket Awesome ― fully responsive theme. Admin themes. Logo resize. Integrate OpenSource responsive theme as default. change path for including client files.

  • forum.osticket.com
    Change Layout - osTicket Forum

    https://forum.osticket.com/d/99726-change-layout

    osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on ...

  • osticket.com
    osTicket 2.0 – osTicket | Support Ticketing System

    https://osticket.com/category/osticket-2-0/

    osTicket Public Roadmap. March 26, 2021 osTicket 2.0. The osTicket team is excited to announce a public osTicket roadmap! We are finally working on the long awaited osTicket 2.0 – yes we realize the world is now in version 10.0 or whatever! Here is the truth; the current osTicket UI and codebase is Straight Outta 2000s!

  • docs.osticket.com
    Knowledgebase — osTicket 1.17.1 documentation

    https://docs.osticket.com/en/latest/Agent/Knowledgebase/Knowledgebase.html

    First, the Knowledge Base will need to be enabled for the client interface by going to Admin Panel > Settings > Knowledgebase. Once enabled, the Knowledge Base can be built by agents in the Agent Panel > Knowledge Base. To built the knowledge base, the agent will have to first, Add a Category and then add Frequently Asked Questions to the Category.

  • forum.osticket.com
    Upgrade steps for OsTicket v1.10 to v1.16 or v1.17 - osTicket Forum

    https://forum.osticket.com/d/101524-upgrade-steps-for-osticket-v110-to-v116-or-v117

    osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on …

  • osticket.com
    Support – osTicket | Support Ticketing System

    https://osticket.com/support/

    osTicket’s community of users is ready to help you get started. The forums are a great place to get guidance and help from the community. In addition, the wiki provides useful …

  • forum.osticket.com
    Instalaci{on de idioma español - osTicket Forum

    https://forum.osticket.com/d/100750-instalacion-de-idioma-espanol

    osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on ...

  • forum.osticket.com
    [resolved] Tickets not showing up - osTicket Forum

    https://forum.osticket.com/d/89433-resolved-tickets-not-showing-up

    osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, …

  • forum.osticket.com
    how to install new Language? - osTicket Forum

    https://forum.osticket.com/d/91960-how-to-install-new-language

    Click the Download button next to the one you want. upload the phar file to the include/i18n folder of your osTicket installation. Once you have done this log into your osTicket installation as an admin.Go to : Admin panel -> Settings -> System.Under Add a Language select the language that you want to add. Click Save Changes.

  • github.com
    Releases · osTicket/osTicket · GitHub

    https://github.com/osTicket/osTicket/releases

    The osTicket open source ticketing system official project repository, for versions 1.8 and later - osTicket/osTicket

See More

DNS Lookup

DNS entries, such as A, NS, MX, and TXT records, are crucial for the functioning of the Internet. The A record maps a domain name to an IPv4 address, while the NS record specifies authoritative name servers for a domain. The MX record identifies the mail server responsible for receiving email messages for a domain. Additionally, the TXT record allows for the association of any text information with a domain name. These records play a vital role in ensuring proper communication and connectivity across the internet.

HostClassTTLTypeData
osticket.comIN74123Aip: 96.126.117.188
osticket.comIN3600NStarget: ns-970.awsdns-57.net
osticket.comIN3600NStarget: ns-1606.awsdns-08.co.uk
osticket.comIN3600NStarget: ns-1179.awsdns-19.org
osticket.comIN3600NStarget: ns-336.awsdns-42.com
osticket.comIN900SOAmname: ns-1179.awsdns-19.orgrname: awsdns-hostmaster.amazon.comserial: 1refresh: 7200retry: 900expire: 1209600minimum-ttl: 86400
osticket.comIN86400MXtarget: alt2.aspmx.l.google.compri: 30
osticket.comIN86400MXtarget: alt1.aspmx.l.google.compri: 20
osticket.comIN86400MXtarget: aspmx2.googlemail.compri: 40
osticket.comIN86400MXtarget: aspmx3.googlemail.compri: 50
osticket.comIN86400MXtarget: aspmx.l.google.compri: 10
osticket.comIN3600TXTtxt: v=spf1 include:_spf.osticket.com include:_spf.supportsystem.com include:_spf.google.com include:amazonses.com ~all

osticket.com Traffic Analysis

According to global rankings, osticket.com holds the position of #380647. It attracts an approximate daily audience of 5.32K visitors, leading to a total of 5434 pageviews. On a monthly basis, the website garners around 159.64K visitors.

Daily Visitors5.32K
Monthly Visits159.64K
Pages per Visit2.41
Visit Duration0:02:17
Bounce Rate50.79%
Want complete report?Full SEMrush Report >>
Daily Unique Visitors:
5321
Monthly Visits:
159639
Pages per Visit:
2.41
Daily Pageviews:
5434
Avg. visit duration:
0:02:17
Bounce rate:
50.79%
Monthly Visits (SEMrush):
162095

Traffic Sources

SourcesTraffic Share
Social:
2.47%
Paid Referrals:
6.20%
Mail:
0.00%
Search:
65.01%
Direct:
26.32%

Visitors by Country

CountryTraffic Share
United States:
6.35%
United Kingdom:
5.29%
Germany:
3.69%
Chile:
3.54%
Philippines:
3.50%

SSL Checker - SSL Certificate Verify

An SSL certificate is a digital certificate that ensures a secure encrypted connection between a web server and a user's browser. It provides authentication and encryption to keep data private and protected during transmission. osticket.com supports HTTPS, demonstrating their commitment to providing a secure browsing experience for users.

name
osticket.com
hash
2721df98
issuer
Let's Encrypt
version
2
serialNumber
325738240469514997734433623711305408631493
validFrom_time_t
1712736378
validTo_time_t
1720512377
signatureTypeSN
RSA-SHA256
signatureTypeLN
sha256WithRSAEncryption
signatureTypeNID
668
keyUsage
Digital Signature
extendedKeyUsage
TLS Web Server Authentication, TLS Web Client Authentication
basicConstraints
CA:FALSE
subjectKeyIdentifier
4E:28:0F:F1:EA:27:0A:04:D2:13:33:E5:82:7A:1E:CA:6A:02:DD:B8
authorityKeyIdentifier
keyid:14:2E:B3:17:B7:58:56:CB:AE:50:09:40:E6:1F:AF:9D:8B:14:C2:C6
authorityInfoAccess
OCSP - URI:http://r3.o.lencr.org CA Issuers - URI:http://r3.i.lencr.org/
subjectAltName
DNS:osticket.com, DNS:www.osticket.com
certificatePolicies
Policy: 2.23.140.1.2.1

HTTP Headers

HTTP headers are additional segments of data exchanged between a client (e.g. a web browser) and a server during an HTTP request or response. They serve to provide instructions, metadata, or control parameters for the interaction between the client and server.

Status
HTTP/1.1 200 OK
Server
nginx/1.13.6
Date
Wed, 29 May 2024 01:37:10 GMT
Content-Type
text/html; charset=UTF-8
Connection
keep-alive
Vary
Accept-Encoding
Set-Cookie
PHPSESSID=p42t6lf79q31q2pcpeka6eguol; path=/
Expires
Thu, 19 Nov 1981 08:52:00 GMT
Cache-Control
no-store, no-cache, must-revalidate
Pragma
no-cache
Link
; rel=shortlink
X-Frame-Options
SAMEORIGIN
X-XSS-Protection
1; mode=block
X-Content-Type-Options
nosniff
Content-Security-Policy
frame-ancestors 'self';

Where is osticket.com hosted?

osticket.com is likely hosted in various data centers located across different regions worldwide. The current data center mentioned is just one of many where the website may be hosted.

Whois Information

WHOIS protocol used to get domain/IP info. Common for reg details, ownership of a domain/IP. Check osticket.com for reg/admin contact info, owner, org, email, phone, creation, and expiration dates.

Domain Updated Date:
Domain Created Date:
Domain Expiry Date:
Domain Name:
Registrar WHOIS Server:
Registrar Abuse Contact Email:
Registrar Abuse Contact Phone:
Domain Registrar:
Domain Owner:

Rate limit exceeded. Try again after: 27s

SEO Analysis

SEO analysis involves examining the performance of a website, including titles, descriptions, keywords, and website speed. It also includes identifying popular keywords and researching competitor websites to understand their strategies. The analysis aims to optimize the website's visibility and improve its ranking on search engines.

Title Tag:
osTicket | Support Ticketing System

Length: 35 characters

Title tags are usually best kept short, within 50-70 characters. It's important to note that search engines will typically read the entire title tag even if it exceeds 70 characters, but there is a chance they may cut it off or disregard it.

Meta Description:

No meta description found.

Length: 0 characters

When crafting website descriptions, keep in mind that search engines only show the first 150-160 characters in search results. To ensure your entire description is visible, aim for a length of 25-160 characters. If your description is too long, it may get cut off. Conversely, if it's too short, search engines may add text from elsewhere on your page. Additionally, search engines may modify the description you provide to better match the user's search intent. It's best to strike a balance between brevity and relevance for optimal visibility.

Meta Keywords:

No meta keywords found.

In the realm of search engine optimization, the meta keywords tag has become a relic of the past due to its potential for misuse, ultimately leading major search engines to disregard it in their ranking algorithms.

Keywords Cloud:
Term Count Density
osticket 15 5.21%
support 10 3.47%
customer 9 3.13%
features 7 2.43%
started 6 2.08%
system 5 1.74%
software 4 1.39%
service 4 1.39%
cloud-hosted 4 1.39%
select 3 1.04%
services 3 1.04%
customers 3 1.04%
happy 3 1.04%
free 3 1.04%
desk 3 1.04%
supportsystem 3 1.04%
ticket 3 1.04%

A crucial factor in search engine optimization is keyword density, which refers to the proportion of a particular keyword present in the text of a webpage. In order to achieve high rankings on search engine results pages, it is essential to maintain the appropriate keyword density for your primary keyword.

Headings:
<H1>
1
<H2>
1
<H3>
1
<H4>
2
<H5>
12
<H6>
0
<h1>Subscribe to osTicket Mailing Lists</h1>
<h2>Try out the best cloud-hosted help desk platform for 30 days</h2>
<h3>Make Happy Customers</h3>
<h4>Navigation</h4>
<h4>Thank you for signing up for a 30-day free trial!</h4>
<h5>Service Level Agreements</h5>
<h5>And Much More!</h5>
<h5>Thousands of customers in over 190 countries trust and use osTicket for customer support.</h5>
<h5>Customer Support Portal</h5>
<h5>No Credit Card or Commitment Required</h5>
<h5>Ticket Filters</h5>
<h5>INSTALL SOFTWARE</h5>
<h5>DOWNLOAD</h5>
<h5>Ready To Use</h5>
<h5> Need a Cloud-Hosted Solution Instead? </h5>
<h5>Dashboard Reports</h5>
<h5>Configurable Help Topic</h5>

In SEO, the primary focus is placed on keywords within the content. The title of the page holds the highest importance, followed by heading tags such as h1, h2, and h3. The h1 heading should be the largest on the page, while the h2 heading should be slightly smaller, and the h3 heading even smaller. This hierarchical structure is crucial for optimizing search engine rankings.

Image Alt Attribute:
66 images found in your page, and 55 images are without "ALT" text.

What is the issue about?
The tag does not have an ALT attribute defined. As a general rule, search engines do not interpret the content of image files. The text provided in the attribute enables the site owner to provide relevant information to the search engine and to the end user. Alt text is helpful to end users if they have images disabled or if the image does not properly load. In addition, the Alt text is utilized by screen readers. Make sure that your Alt text is descriptive and accurately reflects what the image represents and supports the content on the page.

How to fix?
Use the <img alt> attribute to write descriptive content for the image: <img source='pic.gif' alt='Accurate and descriptive keyword text that represents the image.' />.

Website Speed Test (Desktop):
0.04 seconds

Website speed is a measurement of how fast the content on your page loads. Website speed is one of many factors involved in the discipline of search engine optimization (SEO), but it is not the only one. In a recent study, the average load time for a web page was 3.21s.

Top Organic Search Terms:
Term Search Volume Traffic Traffic (%)
osticket themes 30 0 0%

CO-Hosted

CoHosted refers to a situation where multiple domain names (websites) are using the same IP address to point to their respective web servers. They could be owned by different individuals or organizations and may serve entirely different purposes.

osticket.com

People reviews about osticket.com

Very positive reviews

rating 5

Total reviews: 2
Average score: 5 stars

The total score is based on reviews found on the following sites
Scamadviser: 5/5 stars, 2 reviews

Add your review

rating 1 rating 2 rating 3 rating 4 rating 5

Very positive reviews

rating 5

Total reviews: 2
Average score: 5 stars

The total score is based on reviews found on the following sites
Scamadviser: 5/5 stars, 2 reviews


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